Account Manager at Sigma Software Group
Head Of Development at DanAds (Ukraine)
Topic: "Reaching A New Level of client relationship. From a just another outsourcing team to a trusted strategic tech advisor"
Anna has more than 10 years experience in the IT Sphere, specializing in account management, product management, business development, project management and IT operations management.
Anna started her career as a Project Manager in a Ukrainian IT company doing fast web projects, which had a very strict 100% Client Satisfaction Policy with Guaranteed Refunds for clients. This is when she formed her attitude towards client communication and throughout the years became an expert in client relationship, ensuring the successful projects delivery and clients' satisfaction.
Throughout her career Anna has gained broad experience in different positions in software development companies. Being a Project Manager, Head of Support Department, Department Manager, Managing Director and Account Manager boosted her skills in people management, setting up operational activities, delivery management, and other essential processes of software development lifecycle.