Ilya Polshakov
Chief Transformation Officer at Kyivstar

Ilya has more than 10 years of experience in leading operational transformation in anchor companies in Ukraine. His role – to make them as effective as they can be. Ilya is experienced in business processes engineering and managing of operational and transformational processes in Ukraine and CIS countries. He is Certified Lean Six Sigma Black Belt & Project Manager.
During 2008-2010 – he was leading change management and was responsible for business processes engineering at AXA.
In 2010-2014 Ilya was Head of strategic projects and processes department for First Ukrainian International Bank, which was in TOP 20 the most effective companies in that period.
In 2014, he joined Kyivstar as a Head of processes and projects department to drive digital transformation of the leading company.
In June 2016 Ilya started working as Chief Transformation Officer to support Kyivstar during its journey from telco to tech company. His focus is on revenue acceleration, cost transformation, target operating model implementation and Lean management implementation.

Lean introduction in Service companies